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Refund Policy
Cancellations / Cancellation charges

4.1 No reservation which has been accepted by the Provider may be cancelled by the Passenger except with the agreement in writing, by email, telephone or otherwise of the Provider and on terms that the Passenger shall indemnify the Provider in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Provider as a result of cancellation.
4.2 Vehicles that are booked by Passengers that are not suitable for the purpose for which they have been booked for as in clause 3.5 will be subject to clause 4.3.3. Vehicles that are cancelled by passengers after reservation acceptance by the provider shall incur a 5.00 charge.
4.3 Cancellation's must be informed of a minimum of 24 hour's prior to the time of booking by: Telephone: +44 (0) 870 005 6979.
4.3.1 Cancellation's informed 24 hours + prior to the time of booking 5.00 cancellation charge incurred.
4.3.2 Cancellation's informed 3 to 24 hour's prior to the time of booking cancellation charge incurred: 25% of quoted price for provision of service .
4.3.3 Cancellation's not informed up to 3 hour's prior to the time of booking cancellation charge incurred: 100% of quoted price for provision of service.

 
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